Proxy for Employees

A Decision Tool For When Life Disrupts Work.

When life derails your people, work slows down. Proxy steps in so employees can stay focused, available, and on track.

Protect productivity. Reduce disruptions. Keep work moving.
On-demand text support for the real life events that pull employees away from their day.

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Employees aren’t distracted by work — they’re distracted by life.

Every week, employees lose hours of productivity due to unavoidable home-life disruptions:

• Childcare emergencies • Elder care crises • Travel delays
• Household failures • Scheduling breakdowns
• Mental load overload • Seasonal logistics

This leads to:

• Missed deadlines • Cancelled meetings
• Leave of absences • Burnout and turnover • Lost productivity

The cost to employers:
$12,000+ per employee per year in lost productivity (SHRM, Gallup)

Proxy prevents life disruptions from becoming work disruptions. 

Employees text Proxy (820-PEACOCK) anytime a home-life disruption is pulling them away from work or slowing down their day.

Proxy responds in under 2 minutes with:

→ Clear next steps
→ Actionable plans
→ Vetted service recommendations
→ Fast decision support
→ Guidance to resolve issues quickly

 

Employees stay focused, maintain momentum, and keep their workday on track.

Every question below came from real disruptions that pull employees away from work.

Childcare Emergencies

“My nanny quit this morning and I have meetings all day. What’s my fastest backup plan?”

“My 5-year-old had a behavioral meltdown at school today. What steps should I take today to address it?”

Elder Care Crises

“My dad was just admitted to the hospital. What should I ask and plan for in the next 48 hours?”

“I’m managing my mom’s care from across the country. What’s the best way to coordinate support when I can’t be there?”

Household Failures

“Our HVAC went out overnight. Who do you trust for same-day repair?”

“We need to let our housekeeper go. How do I handle this professionally and line up someone new?”

Travel & Scheduling

“I have an urgent meeting today and no childcare. What’s the safest short-notice option?”

“My partner just got called out of town. What’s my plan to cover the kid schedule for the next 3 days?”

Seasonal Logistics

“We’re moving next month. Can you help me build a plan for packing, cleaners, movers, and childcare?”

“When do I need to start booking summer camps for the kids?”

Paternity Leave

“Can you help me edit my baby registry? I don’t want the clutter—just what’s truly essential.”

“I go back to work soon. What do I need to put in place at home to make the transition smoother?”

Proxy pays for itself.

Proxy costs less than 1 hour of lost productivity per month.

The average employee loses 5–8 hours/week to personal-life disruptions

How It Works

Employees Save Proxy as a Contact

No app. No scheduling. Just text.

Employees Text Anytime a Life Disruption Happens

Get vetted next steps in < 2 minutes.

Employees Get Answers & Return To Work, Fast

Clear next steps. Less thinking. Back to work.

Proxy resolves life disruptions quickly so employees stay focused and working.

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Small

(1–25 employees)

$450/employee/year

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Medium

(26–100 employees)

$350/employee/year

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Large

(101–250 employees)

$250/employee/year

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Enterprise

(250+ employees)

Volume discounts

All plans include: Unlimited texting in real-time.

Frequently Asked Questions

Why does household support matter?

Because disruption at home = disruption at work. Supporting the household protects employee focus.

Is this a wellness benefit or productivity benefit?

Both — but most employers place Proxy under burnout prevention, productivity, caregiving support, or employee experience budgets.

What about security and privacy?

All messages are confidential. No data is sold to third parties or shared with employers. (link to our security info)

What exactly does Proxy do for employees?

Proxy provides fast, on-demand decision support during home-life disruptions so employees can resolve issues quickly and stay focused on work. Employees text Proxy and receive clear next steps, vetted options, and actionable plans in under two minutes.

How does Proxy improve employee productivity?

Life disruptions—childcare breakdowns, elder care emergencies, travel issues, and household failures—pull employees away from work. Proxy stabilizes those disruptions quickly so employees return to work sooner and with clear direction. Companies see fewer missed meetings, faster response times, and stronger continuity of work.

How is Proxy different from an EAP or mental health benefit?

Proxy is not a wellness or counseling service. Employees use Proxy for practical decision support, not emotional support.
EAPs handle mental health.
Proxy is a productivity tool that handles the real-life disruptions that impact availability and work output.

What kinds of issues can employees text Proxy about?

Anything that pulls them away from work, such as:

  • Nanny quits or childcare cancels
  • Parent hospitalization or urgent elder care decisions
  • Travel delays disrupting meetings
  • HVAC, plumbing, car issues, or household failures
  • Partner out of town and childcare gaps
  • Moving logistics, school applications, seasonal decision overload

Proxy provides direction, options, and vetted resources fast.

Does Proxy replace managers or internal HR support?

No. Proxy handles home-life disruptions, not workplace issues.
This frees HR and managers from constant off-the-record troubleshooting and protects employees’ time at work.

How does Proxy keep employee information private?

Proxy is text-based, private by design, and never sells or shares data. Employees do not need an app or corporate system. No internal tracking or visibility.

What does onboarding look like?

Simple. Our team provides a life training for how to setup their initial profile, which is recorded for any employees that cannot attend. We send the welcome email with instructions as well. But in short, the employee will setup a profile (takes 5 minutes) and from there they can text us anytime they experience a home-life disruption.

  1. Employees save “Proxy” as a contact.
  2. They text 820-PEACOCK (820-732-2625) anytime life disrupts work.
  3. Proxy replies with clear direction in under two minutes.

Most teams are onboard in under 48 hours.

What is the cost and what does it replace?

Pricing starts under $21 per employee/month—less than the cost of one hour of lost productivity. Proxy reduces:

  • Missed meetings
  • Turnover due to overwhelm
  • Presenteeism
  • Repeated employee interruptions to HR and managers
  • Time lost to crisis management at home

What results can employers expect?

Companies see:

  • Faster employee response times
  • Fewer missed meetings
  • Higher work continuity
  • Improved availability
  • Reduced friction for managers
  • Better retention (especially working parents)

Proxy pays for itself in the first disrupted day.

Does Proxy work for remote, hybrid, and onsite teams?

Yes. Proxy is designed for all work models and supports employees wherever they’re working.

Is Proxy a marketplace, concierge, or assistant?

Proxy is a decision support tool, not a task marketplace or virtual assistant. We help employees decide what to do and how to move forward, with vetted resources only when needed.

Bring Proxy to Your Team.

Reduce disruptions. Increase output.

Proxy helps employees stabilize disruptions before they derail the workday.

Private by design.

No tracking across your systems, no selling data, no paid placements. Employees get judgment-free support; you get a more focused and productive team.

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